Easybet Casino
Terms & Conditions
1. Company Details and Licensing
These Terms & Conditions (“Terms”) govern the relationship between Easybet and its customers and apply to all use of the website, mobile products, and betting services (the “Services”).
Easybet Group (Pty) Ltd
Company number: 2022/541017/07
Registered office: 3rd Floor, 186 Loop Street, Cape Town, South Africa, 8001
Licensed to accept bets under a bookmaker’s licence issued by the Western Cape Gambling and Racing Board.
Easybet Group EC (Pty) Ltd
Company number: 2024/745057/07
Registered office: 6 Berea Terrace, Berea, East London, 5241
Licensed to accept bets under a bookmaker’s licence issued by the Eastern Cape Gambling Board.
In these Terms, “Easybet” refers collectively to the above entities, each operating under its respective provincial bookmaker licence.
2. Acceptance of These Terms
By opening an account, placing a bet, or using any part of the Services, you confirm that you have read, understood, and agree to be bound by these Terms and any game/market rules published on the Website from time to time.
If you do not agree to any part of these Terms, you must stop using the Services.
3. Updates to These Terms
Easybet may update these Terms to reflect legal or regulatory requirements, operational changes, product updates, or improved clarity.
Updated Terms will be published on the Website and take effect from the date of publication. It is your responsibility to check this page periodically and retain your own records of transactions and relevant policies.
4. Entertainment Use, Risk and Responsibility
The Services are provided for personal entertainment and non-professional use only. You confirm you are acting on your own behalf.
You acknowledge that betting involves financial risk and that you may lose money. You use the Services at your own choice, discretion, and risk. To the fullest extent permitted by law, Easybet and its directors, officers, employees, partners, and suppliers will not be liable for losses incurred through betting activity, except where expressly required by law.
5. Eligibility to Bet
You may not apply for an account or place a bet unless you:
Are a natural person (no companies, close corporations, or other legal entities)
Are 18 years or older
Complete the registration process accurately and your account is accepted by Easybet
Are not listed on the South African excluded persons register under section 14 of the National Gambling Act, 2004
Are not in breach of these Terms or any applicable rules
All bets are deemed placed and received in the Republic of South Africa and within the scope of Easybet’s bookmaker licences.
6. Account Registration and Security
6.1 Accurate information
You warrant that all information provided during registration is true and correct and will remain up to date. You must notify Easybet of any changes that may affect eligibility, contact details, identity, or account integrity.
6.2 Acceptance and refusal
Easybet may, at its sole discretion:
Accept or decline any account application
Limit, restrict, or stop accepting bets from any customer
Suspend or close an account in line with these Terms and applicable law
6.3 One account per person
You may not:
Hold more than one Easybet account
Open an account in another person’s name
Allow any other person to use your account
If these rules are breached, Easybet may terminate the account, void bets, withhold payouts, and/or bar future access where permitted by law.
6.4 Login details and unauthorised use
You are responsible for safeguarding your login details. If you suspect your account is compromised, you must notify Easybet immediately via live chat or the contact form. You remain responsible for account activity that occurs before notification, to the extent permitted by law.
7. FICA and Customer Verification
Easybet is required to comply with the Financial Intelligence Centre Act (FICA) and related regulations. This includes identity verification, ongoing monitoring, and recordkeeping to prevent money laundering and the financing of illegal activity.
You may be required to provide:
Full names
SA ID or Passport number
Email address and mobile number
Proof of residential address
Source of funds and related verification information
Easybet may use third-party verification providers (including identity screening agencies, financial institutions, or credit bureaus) where legally permitted and necessary.
Easybet may suspend or restrict accounts that do not meet verification requirements.
8. Placing Bets
8.1 Bet submission and confirmation
Bets are placed electronically through the Website/app. A bet is only valid once accepted by Easybet’s server and confirmed on your bet slip.
8.2 Minimum bet and bet changes
The minimum bet online is R1. Once a bet is accepted, it cannot be cancelled or amended.
8.3 Odds, errors, and acceptance time
Odds may change at any time before bet acceptance. Winning bets are settled at the odds displayed at the time the bet was accepted.
Easybet may correct obvious pricing, timing, or settlement errors and may void or adjust bets where permitted by law and in accordance with these Terms.
8.4 Related and opposing bets
Multiple bets may be voided if the outcome of one selection influences another (related contingencies). Easybet may also void bets placed on opposing markets in the same event, where applicable.
8.5 Integrity and unfair play
Easybet may refuse, void, or limit bets where there is evidence of:
Collusion, syndicate betting, or coordinated betting
Match fixing or integrity concerns
Use of bots, automation, or exploitation of bugs/errors
Hacking, attacks on systems, or abusive behaviour
Attempts to bypass geographic restrictions (e.g., via VPNs)
9. Deposits
Deposits can be made via methods available on the platform (such as card payments, EFT, vouchers, bank transfer, or supported third-party e-wallets), as displayed on the Website/app from time to time.
Key conditions:
No credit is provided by Easybet; you may only bet with available account balance
Deposits must originate from accounts/cards in the customer’s own name
Easybet may request proof of deposit and verification documents
Voucher deposits may be subject to play-through requirements and cannot be exchanged for cash
Easybet may suspend accounts where deposit source details do not match the verified customer.
10. Withdrawals
Withdrawals are requested through the platform and paid only to a bank account or approved withdrawal method in the customer’s own name, subject to verification and compliance checks.
Important conditions:
Easybet may hold withdrawals pending verification, compliance checks, or suspicious activity review
If a deposit has not been wagered at least once, Easybet may refuse a withdrawal until reasonable play-through is completed (where applicable)
If you withdraw, any active bonus balance may be forfeited (where applicable and as described in promotional rules)
Easybet may reverse or recover amounts credited in error
11. Monitoring, Suspensions and Account Closure
Easybet is entitled and may be legally required to monitor betting and account activity for unlawful, irregular, or suspicious conduct.
Easybet may suspend or terminate accounts, void bets, and withhold payouts where prohibited activity is detected, including fraud, manipulation, collusion, misuse of the Services, or breach of these Terms.
Where appropriate and lawful, remaining balances may be returned after adjustments for losses, winnings, taxes/levies, and compliance checks.
12. Taxes and Levies
Certain bet categories (including horse racing) may be subject to provincial taxes and levies. Where applicable, these amounts will be deducted and paid over in accordance with legal requirements.
13. Intellectual Property
All intellectual property rights in the Website, Services, software, branding, and content belong to Easybet or its licensors. You may use the Services for personal, non-commercial purposes only and must not copy, reproduce, modify, distribute, or exploit content without written permission.
14. Disputes
Customers must first raise disputes directly with Easybet via live chat or the contact form and provide sufficient details (full name, account number, description, and supporting documents where relevant).
If a dispute cannot be resolved internally, it may be escalated in accordance with applicable provincial gambling legislation and regulator processes. Records of disputes may be retained confidentially in line with legal requirements.
15. Limitation of Liability
To the fullest extent permitted by law:
Easybet’s liability relating to a bet is limited to the stake placed on that bet
Easybet is not liable for indirect, consequential, or loss-of-profit damages
Services and content are provided on an “as-is” basis
Easybet is not responsible for disruptions caused by factors beyond its reasonable control (including system failures, telecom disruptions, power outages, or force majeure events).
16. Responsible Gambling and Exclusion
Easybet supports responsible gambling. Customers may request account restriction, temporary suspension, or closure through the responsible gambling tools available on the platform or by contacting support via live chat or the contact form.
17. Game and Market Rules
Specific rules for games, markets, or products may be published on the Website/app and form part of these Terms. It is your responsibility to read and understand the applicable rules before placing any bet.
18. General Legal Terms
These Terms constitute the entire agreement between you and Easybet regarding the Services, subject to any additional rules published on the Website/app.
If any clause is found unenforceable, the remaining clauses continue in full force. These Terms are governed by the laws of the Republic of South Africa.
19. Contact
For any questions relating to these Terms, account issues, verification, or disputes, please contact us via Live Chat or submit your request through the Contact Form on the Website.
Popular Games on Easybet
Beyond sports, Easybet offers vibrant casino games:
- Reel Rush: A slot with cascading reels and dynamic wins.
- Aviator: A Crash Game where a plane’s flight drives rising multipliers, demanding timely cash-outs.
- Scratch Card: Instant-win cards for quick thrills.
- Slotteries: A slot-lottery hybrid with massive prize potential.
- Vegas Game and vegas tables: Roulette and blackjack with Vegas vibes.
- Betgames: Live-hosted baccarat and lotto games.
- Table Games: Classic poker and baccarat.
- Lucky Numbers: Lotteries like gosloto 5/50 and gosloto 645.
These Crash Games and more add variety to the thrill.